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We live in a people driven economy: Social media has changed how customers connect with companies, how companies deliver results based on users’ needs & how users interact with each other.
During 2010 the number of Gen Y'ers outnumbered baby boomers for the first time - and 96% of them state that they have joined a social network. Customer's habits have changed drastically with the advent of the social web - they can provide feedback about your business in moments and broadcast that feedback easily to hundreds (or thousands) of your customers. Customers actively look for social media recommendations when making purchasing decisions.
Customers now expect you to actively engage with them online - instead of just sell to them if they walk in your door. Don't, and trends show that they are likely to go elsewhere. With all this in mind, how can you afford not to invest in social media marketing?
Effective social media marketing campaigns provide unprecedented opportunities for businesses of any size and industry to grow sales, encourage word of mouth and to understand and engage with your customers.
Still not sure that social media marketing is for you?
Successful companies in social media act more like Dale Carnegie and less like David Ogilvy. In short - listen first, sell second. Social media marketing is not about throwing up a Facebook page and constantly reminding people you have a sale running. Effective social media marketing is about crafting targeted campaigns with specific goals and objectives to achieve using dozens of platforms and text, images, video and more.
At Clever Mutt we can elevate your social media marketing activities above those of your competitors.